Strategy | Policy | Standards

Strategic Support can align your business strategy and activity to the NDIS.   Business outcomes include good governance, improved compliance, a pervasive commitment to person-centredness and an evidence base for quality evaluations.

Strategic planning

Influencing strategies

Standards led practice initiatives

Functional analysis

Policy research & development

Inclusion planning - including DAIPs

Policy audit and alignment - legislation, standards, vision

Plain English policy writing

Culture | Customers | Communication

Strategic Support can undertake the analysis and tools development to  support your organisation to maintain service continuity and  stability in the NDIS market. This includes strategies to support a customer-led culture, engagement and continuous improvement.

Customer service culture

Client pathway and stakeholder mapping

Consultation and involvement strategies

Partnership approaches

Public relations audit

Reputation management

Internal communications audit

Facilitation for workshops, forums and focus groups

Interested in working with Strategic Support?