Strategic Support can align your business strategy and activity to the NDIS. Business outcomes include good governance, improved compliance, a pervasive commitment to person-centredness and an evidence base for quality evaluations.
Standards led practice initiatives
Policy research & development
Inclusion planning - including DAIPs
Policy audit and alignment - legislation, standards, vision
Plain English policy writing
Strategic Support can undertake the analysis and tools development to support your organisation to maintain service continuity and stability in the NDIS market. This includes strategies to support a customer-led culture, engagement and continuous improvement.
Customer service culture
Client pathway and stakeholder mapping
Consultation and involvement strategies
Public relations audit
Internal communications audit
Facilitation for workshops, forums and focus groups