Media Release: Specialist support essential for NDIS transition

A new business has been established to support disability service providers facing the critical challenge of maintaining their mission and operating in  the NDIS market environment.

Organisations that are more community-minded than commercially-driven are at risk of being overwhelmed as they seek to ensure service availability and organisational sustainability.

Strategic Support is a new Western Australian business established to assist services providers make the transition.

“Service providers are saying they need to improve their governance, reduce their corporate overhead and align their business to the NDIS. It can be daunting and some organisations don’t know where to start,” said Founder and Director Alison Blake.

“There are plenty of disability service providers but few specialist business services that can offer disability sector insight as well as business strategy and know how.”

Ms Blake said that as people with disability take charge of the purse strings and direct their own services, organisations with a customer service mentality and culture would flourish. Organisations that are able to put their principles into practice and provide quality services will be better placed to make the most of the opportunities presented through the NDIS, said Ms Blake.

Ms Blake said she established Strategic Support as a social consultancy to help organisations build their capacity to support better outcomes for individuals. She recognised that small to medium business can’t afford the big end of town in terms of strategic support and many providers are not-for profits and charitable organisations.

Strategic Support provides community rates for ACNC registered businesses and also offers pro-bono services to peak bodies focused on sector and community capacity building.

Key Facts

  • Disability service providers challenged to take mission to market
  • Specialist disability business support is now available.
  • Social consultancy model improves social outcomes


Contact Alison Blake 0424440765