Quality

Strategic Support is a member of the prequalified consultants panel for the NDIS in WA. Expertise and experience in marketing and governance....

Organisations can use the development of a single policy as a way of testing customer and management appetite and commitment to co-design. Policy development, when used as a vehicle for involvement, provides a significant opportunity to build and strengthen relationships with key stakeholder groups and...

Whilst organisations must have policy so they comply with legislative and contractual requirements, clear, concise and readable policy is also critical in supporting customers and staff in a sector undergoing transformational change. Policy supports mission Customers accessing disability, mental health and aged care services are more empowered...

Across the community sector services are becoming increasing tailored to individual customers and the catch cry of ‘culture isn’t one thing - its everything’ has never been more applicable.   Whether you work in aged care, mental health or disability services this requires stronger governance, contemporary...

Disability service providers in WA have worked together to find solutions for some tricky situations. They have been quietly collaborative, responsive, cooperative. While they have competed for grants, projects, or block funding, they have nearly always stepped in and stepped up as a team when a...

The NDIS is an uncertain and changeable thing.  While processes, definitions and timeframes keep changing as the system is operationalised, the good news for policy makers is that some things are certain - values and principles. In times of uncertainty, embedding your vision and values in all...